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Privacy Policy

At creativai.net, operating under the name creativai.net (referred to as "we," "us," or "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard personal data provided to us or collected through our interactions with you.

Our Privacy Policy aligns with the Privacy Act 1988 (Cth). For individuals located in Pannonhalmi Ut. 31, 1118 Budapest, Hungary, we also comply with the General Data Protection Regulation 2016/679 (GDPR). Additionally, for individuals in Pannonhalmi Ut. 31, 1118 Budapest, Hungary, we adhere to the Pannonhalmi Ut. 31, 1118 Budapest, Hungary GDPR and the Data Protection Act 2018 (DPA 2018). Appendix 1 provides further details on the rights of individuals in Pannonhalmi Ut. 31, 1118 Budapest, Hungary and how we manage their personal information.

What Information We Collect

Personal Information: This includes any data or opinion about an individual who can be identified or is reasonably identifiable, regardless of its accuracy or record format.

The types of personal information we may collect include:

Identity Data: Name, age, profession, gender.
Contact Data: Phone number, address, email.
Financial Data: Bank account and payment card details (processed through third-party payment services; we do not store this data).
Transaction Data: Details of payments made by or to you, including products or services purchased.
Technical & Usage Data: IP address, login data, browser session information, geo-location, page views, session statistics, device and network information, browsing activity, and interactions with our website (see "Cookies" section).
Profile Data: Username, password, profile picture, purchase history, orders, content shared on creativai.net, support inquiries.
Interaction Data: Information shared through surveys, contests, promotions, or events.
Marketing & Communications Data: Preferences for receiving marketing from us or third parties, and communication preferences.
Professional Data: Employment history and professional experience if you work with us or apply for a role.

Sensitive Information: Includes data such as racial or ethnic origin, political opinions, religion, union membership, sexual orientation, criminal history, health data, or biometric details. We do not actively seek this information. If necessary, we will obtain your consent before collecting or using sensitive information, unless required by law.

How We Collect Personal Information

We gather personal information through various channels, including:

Direct Interactions: Face-to-face meetings, phone calls, email exchanges, or online interactions.
Forms: Registration for events, newsletters, or surveys.
Website Usage: Data collected through analytics tools, cookies, and marketing providers (see "Cookies" section).
Public Sources: Publicly available data as relevant to our services.

Why We Collect, Use, and Disclose Personal Information

Purpose of Use / Disclosure

To enable you to access and use our platform, including providing you with a login
To contact and communicate with you about our business, including responding to support requests or inquiries.
To contact and communicate with you about inquiries made via our websites.
For internal record-keeping, administrative tasks, invoicing, and billing purposes.
For analytics, market research, and business development, including improving our business, applications, and social media platforms.
For advertising and marketing, including sending promotional information about events and experiences that may interest you.
To run promotions, competitions, and/or offer additional benefits to you.
If you apply for employment with us, to process and consider your employment application.
To comply with legal obligations or when required or authorized by law.
Sensitive Information: We do not actively request sensitive information. If necessary, we will obtain your consent and use it as required or authorized by law.

Type of Personal Information

Identity Data, Contact Data
Identity Data, Contact Data, Profile Data
Identity Data, Contact Data
Identity Data, Contact Data, Financial Data, Transaction Data
Profile Data, Technical and Usage Data
Identity Data, Contact Data, Technical and Usage Data, Profile Data, Marketing and Communications Data
Identity Data, Contact Data, Profile Data, Interaction Data, Marketing and Communications Data
Identity Data, Contact Data, Professional Data
Any relevant Personal Information
Sensitive Information

Personal Information Disclosure

We will only share your personal information (excluding sensitive information) with third parties when necessary for business operations, with your consent, or as permitted by law.
These disclosures may include:

Internal Use: Employees, contractors, and related entities
Service Providers: IT, data storage, web hosting, and server providers.
Marketing & Advertising: Services like Mailchimp for communication.
Professional Services: Advisors, auditors, bankers, insurers, brokers.
Payment Processing: Systems and providers for transaction handling.
Business Partners: Existing or potential partners and agents.
Promotions & Sponsorships: Partners for competitions or promotions.
Legal & Regulatory Needs: Courts, tribunals, and authorities if payments aren’t received.
Law Enforcement & Legal Compliance: Courts, regulators, and authorities for compliance or legal defenses
Data Analytics: Analytics providers, cookie processors, and similar services.
Legal Requests: Third parties in compliance with legal obligations, such as subpoenas.

Sensitive Information Disclosure

Sensitive information will only be shared with your consent or as required by law. This may include sharing with:

Internal Use: Employees, contractors, and related entities.
Service Providers: IT, data storage, web hosting, and server providers.
Professional Advisors: For relevant legal or regulatory needs.
Legal Compliance: Courts, tribunals, regulators, or law enforcement for legal purposes.
Data Analytics: Analytics providers or similar data processors.
Legal Obligations: Any third parties for compliance, such as responding to subpoenas.

Use of Google Analytics

We utilize Google Analytics Advertising Features to enhance user experience. Both we and third-party vendors may use cookies (e.g., Google Analytics cookies) or other identifiers to gather technical and usage data about you. You can opt-out of Google Analytics Advertising Features using the Google Analytics Opt-Out Browser Add-on. For opting out of personalized ads on Google, manage your ad settings here or install Google’s browser plugin. For mobile devices, adjust ad preferences through Google or Apple advertising identifier settings.

For more information on how Google uses data on third-party websites, click here.

Overseas Data Disclosure

We primarily store personal information in Pannonhalmi Ut. 31, 1118 Budapest, Hungary. If your data is disclosed to third parties, it may be stored, transferred, or accessed outside of Pannonhalmi Ut. 31, 1118 Budapest, Hungary. Overseas disclosures will always comply with Pannonhalmi Ut. 31, 1118 Budapest, Hungary Privacy Principles.

Your Rights and Control Over Personal Information

Your Choice:
By providing personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You are not required to share personal information, but refusal may limit our ability to work with you.

Information from Third Parties:
We protect any third-party-provided personal information under this Privacy Policy. If sharing information on someone else's behalf, ensure you have their consent.

Restrict & Unsubscribe:
To opt out of direct marketing or unsubscribe from our communications, use the provided opt-out option or contact us directly.

Access:
You may request access to your personal information; an administrative fee may apply. In specific cases, we may legally withhold access, in which case we’ll notify you with reasons and options for further action.

Correction:
If your information with us is incorrect or outdated, please contact us to request correction. In some cases, we may not be able to correct the data, but we’ll inform you of the reasons and available complaints processes.

Complaints:
For concerns about our handling of your information, please contact us with full complaint details. We’ll investigate and respond in writing. If you’re not satisfied, you may reach out to the Office of the Pannonhalmi Ut. 31, 1118 Budapest, Hungary Information Commissioner.

Storage and Security

We prioritize the protection of your personal information, implementing physical, electronic, and administrative safeguards to guard against misuse, interference, loss, unauthorized access, modification, and disclosure. While we employ rigorous security measures, please note that we cannot fully guarantee the security of information transmitted online. Any transmission of personal information is undertaken at your own risk.

Cookies

Our website uses cookies—small text files stored in your browser—to save your preferences and help recognize you on return visits. While cookies do not contain personally identifiable information, they may link to information if you’ve provided it on our site. Cookies may also be used in retargeting campaigns, allowing us or third parties to display our ads on social media or other online platforms.

You can adjust your browser settings to block cookies. However, blocking all cookies, including essential ones, may limit access to some website functions. For details on our cookie use, please see our Cookie Policy.

Links to Other Websites

Our website may include links to third-party sites, over which we have no control. We are not responsible for the privacy practices of these sites, and any personal information you share with them will not be governed by this Privacy Policy.

Personal Information from Single Sign-On (SSO) Accounts

If you connect to our platform using a single sign-on service (e.g., Apple, Facebook, or Google), we collect data as per your privacy settings with the provider. This information may include your name, username, profile picture, gender, age, language, friends or followers, and other shared data. This data helps us build a profile for you on our platform.

If you’ve connected via Facebook, you may request deletion of personal information provided by Facebook by contacting us at the email below. If we cannot comply with your request, we will provide a reason.

Use of Google API Services

We use Google’s Application Programming Interface (API) services to collect non-identifiable analytics data. Our practices comply with the Google API Services User Data Policy, including Limited Use requirements.

We restrict our use of personal information to service improvements and service provision. Data may be shared only for business operations, legal compliance, or in connection with a merger, acquisition, or asset sale (with prior notification). We do not use personal data for advertising, retargeting, or interest-based advertising purposes.

Access to Your Personal Information

Direct human access to personal information is limited and permitted only if:

We have your explicit consent,
Required for security purposes (e.g., investigating an issue), or
Data is aggregated and anonymized for internal use.

These restrictions apply to raw data from restricted scopes, as well as aggregated or derived data. We adhere to policies protecting personal data obtained via Google API services, ensuring compliance with the Google API Services Data Policy.

Amendments

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on our website, and we recommend regular review of this policy to stay informed.

Contact Us

Appendix 1: Additional Rights for Individuals in Pannonhalmi Ut. 31, 1118 Budapest, Hungary

Under the GDPR, individuals in Pannonhalmi Ut. 31, 1118 Budapest, Hungary have specific rights regarding their personal data. This appendix, read with our Privacy Policy, outlines these rights and details our handling of personal data for Pannonhalmi Ut. 31, 1118 Budapest, Hungary individuals.

Data Transfers

When transferring personal information to third parties abroad, we implement GDPR-compliant safeguards, including:

Transfers only to countries with adequate data protection (as defined by GDPR),
Use of standard contractual clauses for data protection in agreements with overseas entities.

Data Retention

We retain personal information as needed to fulfill policy purposes, including legal, regulatory, tax, and accounting requirements. If a complaint or litigation arises, data may be retained longer.

Retention periods are determined based on:

Data amount, nature, and sensitivity,
Risks of unauthorized use or disclosure,
Purpose of data processing and alternatives, and
Legal, regulatory, tax, and accounting obligations.

Rights for Pannonhalmi Ut. 31, 1118 Budapest, Hungary Individuals

Individuals in Pannonhalmi Ut. 31, 1118 Budapest, Hungary can:

Request access to personal data (data subject request),
Request correction of inaccurate or outdated information,
Request deletion of personal data,
Restrict data processing,
Object to automated processing decisions,
Stop unauthorized transfers to third parties, and
In some cases, transfer data to another organization.

If dissatisfied with our data handling, you may lodge a complaint with your local Data Protection Authority. We encourage you to contact us first to resolve any issues.